Shipping and Delivery Info

Available on Backorder

Items marked as Available on Backorder are currently out of stock but will be ordered from our suppliers when we receive a customer order for them. Typically these items take 1 – 2 weeks from our local and Australian suppliers and 3 – 4 weeks from our other international suppliers to arrive to our Auckland based warehouse after an order has been placed. Giftware items can take a little longer to arrive as these suppliers are more likely to have minimum order requirement for us. Please then add the shipping times for in-stock items below. For a more specific shipping time on an item Available on Backorder please email web@manna.co.nz

FREIGHT CHARGES WITHIN NEW ZEALAND

Free freight is offered to any non – rural address in New Zealand on all purchases $60 or more for orders placed online. This is an online freight rate and may differ from freight rates offered through our Stores. A surcharge of $4.50 for some Rural Deliveries may apply.

All purchases, freighted to a non-rural address in New Zealand, under $60 will incur a freight cost of $6.00. A surcharge of $4.50 for some Rural Deliveries may apply.

PICKING, PACKING AND SHIPPING

All product that is In-Stock, will be picked from an Auckland Manna store – sent to our Manukau distribution warehouse, packed and shipped to you within the time frames given below. All products are shipped from our warehouse but may be obtained from other Manna Stores.

****Items shown as In-Stock are in stock at one of our Auckland stores, where items are needed to be obtained from one of our branches to supply an order there may be a chance of a short delay****

Note: All freight needs to be sent to a physical address (not to a P.O. Box).

SHIPPING TIMES FOR IN-STOCK ITEMS

This information is based on the time line provided by the Freight provider. In rare circumstances the Freight provider may encounter delays that are beyond our control.

Destination Expected Delivery time

Auckland and surrounding areas 2 – 5 working days

North Island 3 – 5 working days

South Island 4 – 7 working days

Rural Delivery 5 – 7 working days

INTERNATIONAL SHIPPING

Unfortunately at present we cannot offer shipping outside New Zealand.

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